Do You Have A Question About Your Tie Video Order?
Find answers to all your Tie Video questions right here!
How do I place an order over the Internet? It's easy and safe to order online. When you are ready to place your order for the Ties To Success Video on VHS or CD just to to the Order page and click on the "Order" button.
When you click the on secure order button, you'll be taken to our secure server. There you can safely type in your billing and shipping information. After you click the submit order button your an order confirmation page will pop up.
If possible, print your order confirmation and keep it as your receipt. We'll also send you an email confirmation of your order as well.
Is it safe to order over the Internet with a credit card?Absolutely. In fact it's much safer to transmit your credit card number over the Internet via secure server.
We take an extra step and use Authorize Net Secure Commerce Server (SSL) technology. Any information send to us is encrypted by your browser before it is transmitted to us. It's then decrypted by our server once it has safely arrived. At no time may it be read during the transmission.
Can I speak with a real live person? Absolutely! We staff our customer hotline Monday thru Friday, from 9 am to 5 pm EST. Feel free to call if you have any unanswered questions about your order.
Our staff is more than happy to answer any questions you may have about
our video products. Additionally, they can take your order over the phone
if you feel uncomfortable ordering online.
Customer Service Hotline: (866) 356-6275 (Weekdays 9am - 5pm CST)
What is your return policy? We're so sure that you'll love this video - or any other product that you purchase from us that we are happy to offer a 30 day satisfaction guarantee!
However, if you want to return your purchase just return the product in its original condition within 30 days and we will issue a prompt refund for the full price of the merchandise (less shipping).
For purchases made with credit cards, a credit will be issued to the credit card billed at the time of purchase.
For purchases made with checks, a check will be drafted and mailed
to the customer 14 days after their check has cleared our bank.
Please send all returns to:
Video Solutions, Inc.
3729 Will Ave.
St. Louis, MO 63125
We take great pride in our products and customer service. If you're dissatisfied with your purchase for any reason, we want to know about it!Please email us with any suggestions on how we can make your shopping experience better.
How long will it take to receive my order? For domestic (United States) orders, please allow 3-5 days for Priority Mail shipping.For international orders, please allow 2 - 3 weeks for delivery.
Product purchased by checks, please add an additional 14 business days after deposit for the funds to clear.
What forms of payment do you accept? Our secure servers accepts Visa, MasterCard, Discover, American Express, Money Orders and Checks. For fastest delivery, purchase your order with a credit card over the Internet.
Orders purchased by check will be held 14 business days after deposit, for the funds to clear.
How much does shipping cost? If you order before , we'll pay for your shipping. That's right, we provide FREE PRIORITY shipping on all our video products!
Now isn't that a nice change of pace on the net!The Tie Video can teach anyone how to correctly tie a tie in five of today's hottest fashion knots using fun, easy to follow step-by-step video instruction & animated graphics in less then 15 minutes!